Developing Individual Knowledge Worker Capabilities
Most interventions to improve performance in business are at the organizational or process level, but it doesn't have to be that way. Individual capabilities can also be improved. Ultimately, knowledge worker performance comes down to the behaviors of individual knowledge workers. If we improve their abilities to create, acquire, process and use knowledge, we are likely to improve the performance of the processes they work on and the organization they work for. This chapter discusses different approaches to helping knowledge workers develop the capabilities they need to succeed. This chapter is excerpted from "Thinking for a Living: How to Get Better Performance and Results from Knowledge Workers."
- 2005 HBS Press
Choosing a Book Format
EPUB is the standard publishing format used by many e-book readers including iBooks, Easy Reader, VoiceDream Reader, etc. This is the most popular and widely used format.
DAISY format is used by GoRead, Read2Go and most Kurzweil devices.
Audio (MP3) format is used by audio only devices, such as iPod.
Braille format is used by Braille output devices.
DAISY Audio format works on DAISY compatible players such as Victor Reader Stream.
Accessible Word format can be unzipped and opened in any tool that supports .docx files.