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Services Marketing: An Interactive Perspective, fourth edition, focuses on the interactive nature of service experiences. Services are special kinds of experiences that occur when service organizations and their customers interact face-to-face or at long distances. This book explores the interactive... More

This book tells the story of the Hakka Chinese in Sarawak, Malaysia, who were targeted as communists or communist sympathizers because of their Chinese ethnicity the 1960s and 1970s. Thousands of these rural Hakkas were relocated into "new villages" surrounded by barbed wire or detained at correctio... More

This book presents the state of the art in distributed machine learning algorithms that are based on gradient optimization methods. In the big data era, large-scale datasets pose enormous challenges for the existing machine learning systems. As such, implementing machine learning algorithms in a dis... More

This comprehensive textbook has, at its core, the importance of linking strategic thinking with action in the management of tourism. It provides an analytical evaluation of the most important global trends as well as an analysis of the impact of crucial environmental issues and their implications. ... More

This comprehensive textbook has, at its core, the importance of linking strategic thinking with action in the management of tourism. It provides an analytical evaluation of the most important global trends, as well as an analysis of the impact of crucial environmental issues and their implications. ... More

Kaz’s life hasn’t been going so great since her dad lost his job. Even their DVD player has been repossessed, and Kaz has to watch her assigned films in the library! Then a special DVD comes along—a DVD that Kaz was meant to find. Kaz knows that this is a Vidz, and that as Second Director, she has... More

This book engages a complex subject that mainline theologies avoid, Indigenous Australia. The heritages, wisdoms and dreams of Indigenous Australians are tormented by the discriminating mindsets and colonialist practices of non-Indigenous peoples. This book gives special attention to the torments ... More

This book offers engagements with topics in mainline theology that concern the lifelines in and of the Pacific (Pasifika). The essays are grouped into three clusters. The first, Roots, explores the many roots from which theologies in and of Pasifika grow – sea and (is)land, Christian teachings and s... More

Changes are rarely accomplished by individuals. People are social animals and changes are social processes which have to be organized. Social psychology is essential for the effectiveness and development of the field of change management. It is necessary to understand people in change processes. So... More

"Place" shapes human identity and community. Arguing that theologies are shaped by place so no theology can be universal, "Out of Place" assesses the ways in which theology, as a discipline and a practice, is "out of place". Departing from dominant theological discourse, the book argues that for the... More

Colonial Contexts and Postcolonial Theology focuses on what postcolonial theologies look like in colonial contexts, particularly in dialogue with the First Nations Peoples in Australia and the Asia-Pacific. The contributors have roots in the Asia-Pacific, but the struggles, theologies and concerns ... More

This book analyses the use of rural road networks and the causes and effects of road programmes in the areas of personal travel, education, health and poverty alleviation. It discusses the criteria which are being used for rural road selection and their impact in Egypt, India, Botswana and Thailand.... More

''Here's how I do it, and why''This is the premise behind John Howe's first practical exploration of his artistic inspirations, approaches and techniques. This title will appeal to practical artists and fans of John Howe's work by providing step-by-step demonstrations, sketches and oustanding finish... More

Historians typically single out the hundred-year period from about 1050 to 1150 as the pivotal moment in the history of the Latin Church, for it was then that the Gregorian Reform movement established the ecclesiastical structure that would ensure Rome’s dominance throughout the Middle Ages and beyo... More

There are only twenty-four hours in a day, but you can make them count. Time Management, a comprehensive and essential resource for any manager on the run, shows you how. Learn to: Set and prioritize goals, objectives, and tasks Create an effective schedule Avoid distractions and interruption... More

Here's how I do it, and why?: this is the premise behind John Howe's very first practical exploration of his artistic inspirations, approaches and techniques. Perfect for practical artists and fans of John Howe's work, this book provides step-by- step demonstrations, sketches and outstanding finish... More

Ibn Taymiyya (1263–1328) of Damascus was one of the most prominent and controversial religious scholars of medieval Islam. He called for jihad against the Mongol invaders of Syria, appealed to the foundational sources of Islam for reform, and battled against religious innovation. Today, he inspires ... More

This book is more than an autobiographical account of the career of a young graduate from Australia who spent his life working as a United Nations official. It is in fact, a critical, indispensable debriefing of a UN insider’s account as it follows the life of a development practitioner for more tha... More

The Feather Gang is an intriguing story about a gang of outlaws, criminal by choice but driven by circumstance. They are pursued by U.S. Deputy Marshal Jake Silver, who is intelligent and cunning through years of experience. The gang will soon determine if their wits will endure to pull off one last... More

A series of Bible study guides following the format and content of the NIV Application Commentaries Series. Each study looks at the original meaning, bridging contexts, and contemporary significance of the text, and offers small group participants a better understanding and relevant application of t... More

Building a Foundation with Microsoft Office 2016... More

Climate change is one of the most pressing problems facing the global community. Although most states agree that climate change is occurring and is at least partly the result of humans’ reliance on fossil fuels, managing a changing global climate is a formidable challenge. Underlying this challenge ... More

Numerous writers have made declarations of love to cities, but Against Venice speaks not of love, but of dislike. It is a counterblast to intellectuals who regard Venice as the city where existentialism should be experienced, at parties in the palazzi of friends. Debray criticises this world in a re... More

For Marc Augé, best-selling author of Non-Places, the prevailing idea of "the Future" rests on our present fears of the contemporary world. It is to the future that we look for redemption and progress; but it is also where we project our personal and apocalyptic anxieties. By questioning notions of ... More

fans and old prosProvides detailed explanations of positions, offensive and defensive plays, and analysis of approaches to various game situationsIncludes updated content on new stadium technology, new players, and the latest rules and regulationsPacked with information that's applicable for every l... More