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This book provides administrators in public and non-profit organizations with direction and a framework from which to lead their organizations effectively. Taking a global approach to the issues administrators need to examine when managing a group of employees at any level (including budgeting and e... More

Each emergency comes with its own set of challenges, however, many emergencies of the past can be used as tools to evaluate the decisions made and apply them to similar situations. Designed to enable public officials to conduct this kind of evaluation, Case Studies in Disaster Response and Emergency... More

Designed to enable practitioners and students to evaluate a variety of real-life emergencies from every angle, this new edition of Case Studies in Disaster Response and Emergency Management provides clear, thorough, step-by-step descriptions of more than 50 major disasters or emergencies. Arranged c... More

Employers face a myriad of issues when hiring: how to recruit, whom to select, how to interview, Equal Employment Opportunity policies, fair salary offerings, health issues, performance evaluations, behavior/disciplinary actions, turnover, and the list goes on and on. Practical Human Resources Manag... More

American higher education faces a challenging environment. Decreasing state appropriations, rising costs, and tightening budgets have left American colleges and universities scrambling to achieve their missions with ever more limited resources. Campus leaders have therefore increasingly relied upon ... More

While the term benchmarking is commonplace nowadays in institutional research and higher education, less common, is a solid understanding of what it really means and how it has been, and can be, used effectively.This volume begins by defining benchmarking as "a strategic and structured approach wher... More

This book provides an introduction to Human Resource Information Systems (HRIS) for those in the public administration field. At the intersection between human resource management and information technology, HRIS is often the key to having and maintaining the personnel data that is essential for hir... More

Why should public administrators care about city planning? Is city planning not a field ruled by architects and public works personnel? Much of city planning in fact requires expertise in areas other than buildings and infrastructure, and with city planning expertise, urban administrators are empowe... More