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The Public Image Assessment exercise acquaints students with the ideal images they hold of themselves, the actions they engage in to convey these images, and the benefits and costs of these behaviors to themselves and to others. Social psychologists call this process impression management. Although ... More

Cityside Financial Services, a disguised consumer bank, serves both a largely African-American urban community and a more affluent, predominantly white clientele. To match the gender and racial makeup of its staff to that of its customers, Cityside's sales division implemented an aggressive affirmat... More

Spencer Owens & Co, a disguised consulting firm, focuses on domestic and international economic development. As an extension of the firm's commitment to social justice, 20 years ago, Spencer Owens management introduced an affirmative action hiring and promotion program. Within 10 years, the firm had... More

Sophie Chen, an Asian-American MBA student at Harvard Business School, describes a professional situation in which she was unable to mentor a junior person effectively because she disapproved of the way her Asian-American mentee conformed to an ethnic stereotype. Feeling the need to distance herself... More

Kevin Knight recounts an uncomfortable situation he faced as an African-American student at Harvard Business School. Concerned with maintaining an image as a calm and rational person, he is appalled when he finds himself in a heated classroom exchange in defense of an African-American case protagoni... More

Rob Thomas describes some of the challenges he has faced as a white, middle-aged man who is managing director of a mid-size consulting firm where he is committed to increasing staff gender and racial diversity. Unwilling to risk the disapproval of any constituency, Thomas was initially paralyzed by ... More

Cheri Mack, an African-American woman, has just arrived at Harvard Business School after working for three years at a major consulting firm where she learned to adopt the demeanor of her male colleagues in order to fit in. Some of her male classmates are critical of her masculine, aggressive style i... More

Diversity efforts in the workplace have been undertaken with great goodwill, but, ironically, they often end up fueling tensions. They rarely spur the leaps in organizational effectiveness that are possible. Two paradigms for diversity are responsible, but a new third paradigm is showing it can addr... More

Women leaders clearly navigate a different societal and organizational landscape than their male counterparts. The authors of this chapter, both experts on women in leadership positions, explore this landscape, examining how women leaders might navigate it more effectively and how organizations migh... More

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The world is continually changing. As organizations become more diverse, the need to recognize and develop talent within others becomes more critical and more complex. Herein lies the fundamental dilemma that parties to these important relationships face. Based on a recent gathering in Amherst, the ... More

On July 17, 2009, Zappos.com, a privately-held online retailer of shoes, clothing, and other soft-line retail categories, learned that Amazon.com, a $19 billion multinational online retailer, had won its Board of Directors' approval to offer to merge the two companies. Amazon had been courting Zappo... More

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Follows the journey of lawyer Marsha Simms from her childhood in racially-segregated St. Louis to the upper echelons of the New York legal community. Describes her education, career choices, accomplishments, and setbacks. Highlights significant moments such as her decision to attend law school; disc... More

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Deviations is the definitive collection of writing by Gayle S. Rubin, a pioneering theorist and activist in feminist, lesbian and gay, queer, and sexuality studies since the 1970s. Rubin first rose to prominence in 1975 with the publication of "The Traffic in Women," an essay that had a galvanizing ... More

Don’t let your fear of finance get in the way of your success. This digital collection, curated by Harvard Business Review, brings together everything a manager needs to know about financial intelligence. It includes Financial Intelligence, called a “must-read” for decision makers without expertise ... More

There's nothing secondhand about a second chance at love, as these ten couples prove when their paths cross again. Come along for the ride as they learn just how powerful and sexy destiny can be:Holiday Wedding: Drew Cannon's attempt at a high-profile holiday doll for his family's company was a bust... More

There's nothing secondhand about a second chance at love, as these ten couples prove when their paths cross again. Come along for the ride as they learn just how powerful and sexy destiny can be:Holiday Wedding: Drew Cannon's attempt at a high-profile holiday doll for his family's company was a bust... More

Since the 1980s, tattooing has emerged anew in the United States as a widely appealing cultural, artistic, and social form. In Bodies of Inscription Margo DeMello explains how elite tattooists, magazine editors, and leaders of tattoo organizations have downplayed the working-class roots of tattooing... More

Biblical theology attempts to explore the theological coherence of the canonical witnesses; no serious Christian theology can overlook this issue. The essays in the present volume illustrate the complexity and richness of the conversation that results from attentive consideration of the question. In... More

Christianity believes in a God who acts in history. The Bible tells us the story of God’s actions in Israel, culminating in the ministry of Jesus of Nazareth and the spreading of the gospel from Jerusalem to Rome. The issue of history is thus unavoidable when it comes to reading the Bible. Volume 4 ... More

International Education at the Crossroads captures the essence and complexity of international education in an interconnected and globalized world. Written by leading scholars, international educators, and policy makers, the 26 essays in this volume take stock of the unpredictable landscape of inter... More