How Knowledge Workers Differ, and the Difference it Makes
While there are many characteristics that are common among knowledge workers, knowledge workers are very different from one another. A computer worker and a physician, for example, are both knowledge workers, but they have different educational backgrounds, working conditions, business processes, and measures of effectiveness and success. This chapter outlines an approach to classifying knowledge workers that will help you manage, measure, and improve their performance. This chapter is excerpted from "Thinking for a Living: How to Get Better Performance and Results from Knowledge Workers."
- Derechos de autor:
- 2005 HBS Press
Choosing a Book Format
EPUB is the standard publishing format used by many e-book readers including iBooks, Easy Reader, VoiceDream Reader, etc. This is the most popular and widely used format.
Audio DAISY format is used by GoRead, Read2Go and most Kurzweil devices.
Audio (MP3) format is used by audio only devices, such as iPod.
Braille format is used by Braille output devices.
DAISY Audio format works on DAISY compatible players such as Victor Reader Stream.
Accessible Word format can be unzipped and opened in any tool that supports .docx files.