Cincinnati Children's Hospital Medical Center
Synopsis
The case describes an organization's use of the science of improvement to transform their process quality from below average to the top 10% in their industry. The case outlines the protagonist's strategy of developing internal experts who are trained in a common methodology for making improvement and spreading these ideas in their work units.
- Derechos de autor:
- 2009 HBS
Book Details
- Book Quality:
- ISBN-13:
- Publisher:
- Harvard Business Publishing
- Date of Addition:
- 2020-07-11T23:22:41Z
- Idioma:
- English
- Categorías:
- Usage Restrictions:
- This is a copyrighted book.